Prove you are contactable, and responsive.
We mystery-shop your phone and email, verify your business is genuine, and award a trustmark customers can check for themselves, so they buy with confidence.
Give customers confidence before they get in touch.
Show customers that making contact easy matters to your business.
On your website
In your emails
On social media
Print and more
01 The Problem
Hard to reach businesses lose customer confidence.
Customers often struggle to find contact details, aren't sure when you're open, or don't get a helpful or timely response when they call or email. Together, these problems create frustration, loss of confidence and may cost businesses valuable enquiries.
02 The Solution
A simple way to prove you are easy to contact
ContactEase independently assesses how easy it is for customers to contact your business and how well you respond. Meet our standards and you can display the ContactEase Verified trustmark - a visible sign that ease of customer contact matters to you.
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A simple signal. A more confident customer.
Independently
assessed & verified
Build immediate consumer
confidence
Support business
growth
We'll assess you - for free!
We check how easy it is to access your contact details and opening hours.
We assess how your business handled a mystery shopper telephone enquiry.
We assess how your business responds to a mystery shopper email enquiry.
04 Who is it for?
For businesses seeking independent recognition
ContactEase can benefit almost any business, but the impact is greatest where customers expect easy access, clear contact information and reasonable prompt, helpful responses. In retail and other highly competitive markets, hidden details, unclear response times or poor communication can quickly undermine confidence and cost you business.
Home & Trade Services
Builders, Plumbers, Electricians, Tradesmen & more
Professional Services
Accountants, Brokers, Solicitors & more
Retail & Local Businesses
Health, Leisure, Charities, Services
& more
Online businesses
Online businesses where trust is a must
Show customers you value their interest in you
Show customers you value their time and business by making it easy to contact you and get prompt, helpful responses.
Be proud to be independently verified
Be proud to be ContactEase Verified. Your customer access has been independently assessed, a real achievement.
Display your ContactEase trustmark
Use the ContactEase trustmark on your website, emails, social media, print and other channels during your licence periods.
Your own business page on ContactEase
Your dedicated ContactEase page confirms assessment results and introduces visitors to your business and its services.
05 The Benefits
More than just a badge, - its a visual commitment.
ContactEase gives your business independent recognition, a visible trustmark to use across your marketing channels, and its own dedicated page on the ContactEase website. Your page showcases your business, services and assessment results, with the potential to feature in our future directory of verified, easy-to-contact businesses.
06 Pricing options
For businesses seeking independent verification
ContactEase is of greater benefit to small and medium sized businesses across all sectors - especially those that are competing with larger competitors who are unlikely to meet the criteria. Customers love to be welcomed and SME's can meet that need and be recognised for being customer welcoming.
Founding offer
first 25 adopters
Free
For first 12 months - subject to assessment.
Limited period offer
Annual Licence
Single payment of;
£350
Payable on successful assessment & application.
(£29pm equivalent)
Monthly Licence
12 payments of;
£40
Payable on successful assessment & application.
(£480pa equivalent)
07 Is your business ready?
Getting ContactEase Verified starts with a few simple requirements. Before applying, check that your business can meet the following standards.
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1. Prominent telephone number
Your business telephone number should be prominently visible on your website and email responses.
2. Prominent email address
Your email address should be prominent on your website and telephone recorded greeting message.
3. Prominent hours of business
Your business working days and hours should be prominent on your website and email responses and telephone recorded greeting message.
4. Helpful and reasonably prompt response
Your telephone pick up and email response should be within a reasonable period and responses must deliver the help needed or a signpost next step to it.
5. Ability to upload trustmark to website and digital media
You or your webmaster must have the ability to upload the trustmark to your website, email templates and should you wish - your social media.
6. Ability to remove trustmark when no longer required
When you no longer wish to participate in the scheme, you or your webmaster must have the ability to remove the trustmark from your digital media.
A simple signal of trust
ContactEase helps businesses demonstrate that they are easy to contact, responsive and independently verified giving customers confidence before they get in touch.
1. We assess
We check how easy you are to reach.
We assess whether your contact details and opening hours are clear, prominent and easy to find. We then mystery shop your business by phone and email to assess response times and the helpfulness of your response.
2. You qualify
Meet the ContactEase standard.
If you meet our simple assessment standard, you can choose a 12-month or monthly licence to display the Contact Ease Verified Trustmark across your website, email, social media and telephone messaging.
3. Display the proof
Show customers you've been verified
As a ContactEase Verified Trustmark licensee, you'll receive a dedicated page on our website. Your trustmark links directly to this page, allowing customers to see your business details and assessment results.
PROVE YOU GET THE BASICS RIGHT.
Your Benefits
More than just a trustmark.
Give customers somewhere to see your business, your verification and the proof behind it.
Build Confidence
Show customers your business has been independently assessed, giving them confidence that you're accessible, responsive and customer-ready.
Strengthen your online presence
Your dedicated ContactEase page gives customers another trusted place to find your business, with a direct link to your verification.
Give customers more information
Tell customers more about your business, what you offer and what makes you different, alongside your contact details and assessment results.
Is Your Business an Irritator or Hero?
87%
of visitors abandon website visits when contact details and opening hours are hidden or hard to find.
67%
contact a competitor when an email or telephone enquiry is not responded to in reasonable time.
95%
feel angered and tell others when making contact and communicating with a business is not easy.
95%
feel angered and tell others when making contact and communicating with a business is not easy.
Personalized Approach
We tailor every strategy to align with your unique financial goals, ensuring solutions that truly fit your life.
Proven Expertise
With years of industry experience, our advisors provide reliable, informed guidance for confident decision-making.
Transparent Communication
We believe in clear, honest communication—keeping you informed every step of the way, so you can make empowered choices.
Samantha L.
“Professional, seamless, and exactly what we needed!”
WealthWise Advisors helped us take control of our financial future with a clear, customized plan. Their attention to detail and personalized service made all the difference. We feel confident and secure thanks to their expert guidance!
Michael D.
“The team at WealthWise Advisors is top-notch!”
They took the time to really understand our goals and created a strategy that perfectly aligned with our needs. The ongoing support and regular updates make us feel truly cared for. We highly recommend their services!
Jessica R.
“A stress-free experience with amazing results.”
From the initial consultation to setting up our retirement plan, WealthWise Advisors made everything easy to understand. They broke down complex topics in a way that made us feel informed and empowered. We couldn’t be happier with the results!
Clara H.
“Trusted advisors who truly care about your future.”
I was hesitant about working with a financial advisor, but WealthWise Advisors exceeded my expectations. They took the time to explain everything in detail and provided a solid plan that gave me peace of mind. Their transparency and honesty are refreshing.
FAQs
Your Questions, Answered
Explore our FAQs to get answers to some of the most common questions about our services, processes, and how we can help you achieve your financial goals.
We provide a wide range of services, including financial planning, investment management, retirement planning, tax optimization, estate planning, and risk management. Our goal is to offer comprehensive solutions tailored to your unique financial situation.
We work with clients at all stages of life—from young professionals and growing families to high-net-worth individuals and retirees. No matter where you are on your financial journey, we can create a plan that aligns with your goals.
It’s easy! Simply contact us to schedule a free consultation. We’ll take the time to understand your needs and goals, explain our approach, and discuss how we can best assist you.
Our approach is entirely client-focused. We prioritize personalized strategies, transparent communication, and long-term partnerships. We take the time to truly understand your objectives and craft a plan that aligns with your unique vision.
We operate with full transparency. Our fees are based on the services you require and are typically structured as a percentage of assets under management or a flat fee, depending on your needs. We’ll discuss all fees upfront, so there are no surprises.